For three weeks in October I discovered the richness and culture of Morocco with my boyfriend Andrew. Bloody long way from Melbourne for an Intrepid tour and we did it. I love immersing in a diverse culture, the contrast of colour, food, scenery, hospitality and religion is exciting for me! We did a 14 day tour, the best of Morocco on a bus with 14 Aussies, Canadians, Poms and one American. I got present really quickly to the reality of self awareness. We took off on quite a hike in the Atlas Mountains. It was late afternoon. The air was crisp. It wasn't long before a small group of 5 broke off and steamed ahead up the mountain. Our tour leader was with them. The rest of us continued at a normal pace, and after awhile, the air was cooling, dusk was soon to fall and our tour guide was nowhere to be seen. One of our group was not well and the altitude was making things worse for her. As a group, we made a decision to head back down and try to find our accommodation. We became concerned about the lateness of the day and our mate who was not well. Ok, I admit ... I was frightened. Some time later, a local came running down the mountain after us urging us to follow him to our hotel in the village. The tour guide had sent him to lead us. We arrived exhausted and pretty cranky with him for leaving us without communicating. I had a fall. My knee hurt and I was tad grumpy by that stage. As I proceeded to address how it was for us in a calm, assertive manner, he made me wrong and everyone else. He had no comprehension of how his behaviour had impacted us. We felt that our safety had been compromised. He became defensive and angry. After he had time to process and think it through, he became even more defensive and made us wrong for a few more things as well. Not the smartest thing he could have done! This resulted in most of the group becoming quite passive. I heard a few of them say that the online review would be the time for feedback. It was. There was an onslaught of feedback. He didn't like it. He was shocked and upset by what came through. His complete lack of self awareness meant that he had no comprehension of the impact of his behaviour on his clients. None! What could he have done differently that may have produced a different result? What would you recommend? I'm curious!